[rt-users] RT 3.6 Internet Explorer window resize crashes browser

[John Parker]

I have seen this I think: It was when I added one of the LDAP overlays -
/path/to/rt/local/html/Callbacks/LDAP/autohandler/Auth IE was worst
affected.

 

I took that out again as I needed the server running sharpish and
haven't had time to retest to try and work out what was going on, but I
would check anything you have added into RT that is not in the 3.6
distribution.

 

Regards

 

John

 

 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Helmuth
Ramirez
Sent: 18 July 2006 15:15
To: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT 3.6 Internet Explorer window resize crashes
browser

 

Just to add a couple of other things about this.  The login screen in
Internet Explorer isn't centered, its off to the left.  Once logged in,
the text, bars, boxes, are noticeably larger than in Firefox (the boxes
start to overlap each other).

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Helmuth
Ramirez
Sent: Tuesday, July 18, 2006 8:59 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.6 Internet Explorer window resize crashes
browser

 

I'm having the EXACT issue mentioned here.  My backend is Debian Sarge
with MySql running RT3.6.  

Just in case I didn't send my e-mail in correctly, here is the original
e-mail I am referring to:

*******************************

Hello

Recently upgraded to RT 3.6 from RT3.4.
Running on BSD5.4 with Mysql

Site works fine in Mozilla.

When a user using Internet Explorer logs into RT and then resizes the
window, the browser instance becomes unresponsive and must be shut down.
If I resize the login page, this does not happen.
Message shows up at bottom of browser saying 4 items remaining and that
it is Downloading picture cb.gif or ct.gif from the server. This
flickers for a few moments and then stops..
While this is occurring, the server itself becomes unresponsive. If I go
to another browser and attempt to login to the site, I get a timeout
error. Ssh client still works.

The debug.log and the apache logs do not show any activity while this is
occurring.

The at a glance page formatting is not showing up correctly. The
reminders and quick search boxes are on top of the 10 highest priority
tickets I own and 10 newest tickets.

Problem occurs on version 6.0.2900.2180 sp2 and 6.0.2800.1106 sp1
versions of Internet Explorer. Have not tried others.

Thanks for any responses.

Steve Hache



**********************************************************************************************
We have taken all reasonable precautions to ensure that no viruses are transmitted from FMG Support to any third party. FMG Support accept no responsibility for any damage or loss resulting directly or indirectly from the use of this e-mail or its contents. 

This e-mail and any files transmitted with it are confidential and solely for the use of the addressee.  If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on this e-mail, is prohibited and may be unlawful. Opinions expressed in this e-mail are those of the individual and not those of the Company unless specifically indicated to that effect. 

If you have received this e-mail in error please inform us and delete it from your mailbox and/or any other storage mechanism.  

FMG Support Ltd T:0870 830 3830 mailto:support at fmgsupport.com.

**********************************************************************************************

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20060718/5ab176ee/attachment.htm>