[rt-users] Canned Responses Form

Justin Gallardo justin.gallardo at oregonstate.edu
Wed Jul 19 13:25:48 EDT 2006

Hey All,
    I am looking to add 'canned responses' to the comment/reply pages in 
3.6. Is there any way right now to insert a template, selected from a 
drop down list, to the body of the message. This would be great, as we 
have a lot of form letters that we use to email different people. Thanks

Justin Gallardo
Network Engineering
Oregon State University
justin.gallardo at oregonstate.edu

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