[rt-users] Canned Responses Form

[Justin Gallardo]

Hey All,
    I am looking to add 'canned responses' to the comment/reply pages in 
3.6. Is there any way right now to insert a template, selected from a 
drop down list, to the body of the message. This would be great, as we 
have a lot of form letters that we use to email different people. Thanks

-- 
Justin Gallardo
Network Engineering
Oregon State University
justin.gallardo at oregonstate.edu