[rt-users] Unmerge tickets

Roy El-Hames rfh at pipex.net
Thu Jul 20 06:43:17 EDT 2006


Sorry to raise this again..but just in case some missed it first time 
around and have the answer ..
I am sure an unmerged function will be useful to all ... my only problem 
is identifying the watchers of the original tickets..
Thanks;
Roy

Roy El-Hames wrote:
> Hi ;
> Have anyone tried an unmerge function for tickets that have been 
> merged ..I am sure my users are not the only one that merge tickets 
> they should n't have then call me to unmerge them ..
> I 've started on the function but I am stuck with differentiating the 
> requestors and AdminCC for each ticket that should be unmerged .. any 
> pointers will be greatly appreciated.
> the system is rt-3.6 on apache2 and mysql 5
> Roy
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