[rt-users] LDAP working, now the next step

Drew Taylor DTaylor at cidc.com
Thu Jul 20 10:07:21 EDT 2006

Please update the Wiki with the Windows 2003 AD information if you
haven't already done so. I'm curious how your mapping differs from that
on http://wiki.bestpractical.com/index.cgi?LdapSiteConfigSettings.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jay
Sent: Wednesday, July 19, 2006 8:53 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] LDAP working, now the next step

Hurrah!  I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki.  It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000).  If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem.  I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the "Auto Create on email, then set password via
Auto Respond" method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP.  Does anyone have any
ideas about how I might accomplish the above?



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