[rt-users] Rights question

Stewart Tranter S.G.Tranter at lboro.ac.uk
Fri Jul 21 04:50:31 EDT 2006

Kenneth Crocker wrote:
> Stewart,
>     Instead of using "Privileged" or "Unprivileged" at the system or 
> Queue level for those rights, use the Requestor Role. Of course, you 
> will have to decide where to give them all the ability to 
> "CreateTicket", but that can be done at the Global System Group or Queue 
> System Group level.

Kenn, thank you very much, this has worked perfectly.


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