[rt-users] Auto Resolve Ticket After n Days

Stevo checkpoint at ozbergs.com
Fri Jul 21 18:04:50 EDT 2006


Does anyone know of a scrip that will change the status of a ticket (in 
a particular state - eg pending resolve) after n many days?  I'd like to 
have my tickets go to a pending resolve status for 5 days and then 
automatically change status to resolved.

Is that possible?  Any know how?!  :)


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