[rt-users] rt-crontool vs. rt-escalate

Mathew Snyder jokermjs19 at comcast.net
Fri Jul 21 22:29:44 EDT 2006

I was comparing rt-escalate to rt-crontool and found that rt-crontool
doesn't escalate tickets over time but instead all at once when a
certain date is reached.

I also saw the rt-remind script and would like to use that as well.  Has
anyone implemented either of these with v3.6 yet?  Are they even

Mathew Snyder

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