[rt-users] Question about LdapOverlay and Windows Active Directory

[Dario Luis Coneglian Oliveros]

Thanks for the info !
Last Friday I made some changes to Jim Meyer's contribution to enable 
auto account creation through web once a new user logs in.
I've tested in my local enviroment and it worked.
I will post it in this mailing list for validation. What do you think ?
Regards,
Dário

eric.valor at daimlerchrysler.com wrote:

>
> Dario:
>
> If you're using Jim's LDAPUserLocalOverlay 
> (http://wiki.bestpractical.com/index.cgi?LdapUserLocalOverlay) then 
> just make sure you have the user's email set in the email field of 
> their LDAP record ("E-mail" in the Active Directory user's properties, 
> in the "General" tab).  When an email address sends a request to RT it 
> is sought for in the AD records.  If found, an account is generated in 
> RT and afterwards that user can then log in via the web interface.
>
> We had to go back and enter in our users' email addies to their AD 
> records prior to rolling out RT.
>
> --
> Eric N. Valor
> Information Technology Manager
> DaimlerChrysler Research & Technology North America, Inc.
> eric.valor at daimlerchrysler.com
> 1510 Page Mill Road, Palo Alto, CA 94304
> CIMS 931-00-00
> 650-845-2536
>
> : This Space Intentionally Left Blank :
>
>
>
> *Dario Luis Coneglian Oliveros <oliveros at cpqd.com.br>*
>
> 07/21/2006 03:02 PM
>
> 	
> To
> 	eric.valor at daimlerchrysler.com
> cc
> 	rt-users at lists.bestpractical.com
> Subject
> 	Re: [rt-users] Question about LdapOverlay and Windows Active Directory
>
>
>
> 	
>
>
>
>
>
> Hi Eric,
> First, thanks for the info.
> FYI I am using Jim Meyer's contribution as well. It's really great.
> Regarding user auto creation, I thought this could be done thru web :-(
> Any tips on how to create user account via email ? I would appreciate 
> any info on that.
> Thanks,
> Dário
> _
> __eric.valor at daimlerchrysler.com_ 
> <mailto:eric.valor at daimlerchrysler.com> wrote:
>
> Dario:
>
> I forget the contribution you are using, but if you are using the 
> Meyer contribution (my personal favorite.. cheers Jim!), a user must 
> first send an email which will then initiate RT account generation.
>
> I think Jim is working on another overlay to autocreate on web login, 
> but I'll let him comment on that.  If you're not using the Meyer code, 
> might I suggest doing so since Jim is actively maintaining it and he 
> is good about responding to questions.  I've been using it on my 
> production system here (don't tell Corporate!) for the past few months 
> and it's been solid (disclaimer: currently under 100 users with 5 
> queues).
>
> --
> Eric N. Valor
> Information Technology Manager
> DaimlerChrysler Research & Technology North America, Inc._
> __eric.valor at daimlerchrysler.com_ <mailto:eric.valor at daimlerchrysler.com>
> 1510 Page Mill Road, Palo Alto, CA 94304
> CIMS 931-00-00
> 650-845-2536
>
> : This Space Intentionally Left Blank :
>

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