[rt-users] Bad Directory structure in Linux RPM installation of RT 3.4.5

[Mike Friedman]

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On Tue, 25 Jul 2006 at 16:29 (-0400), Jeff Voskamp wrote:

> All crucial paths are mentioned in 
> /usr/lib/perl5/vendor_perl/5.8.6/RT.pm starting around line 70. All the 
> perl libraries are anchored at /usr/lib/perl5/vendor_perl/5.8.6/RT

Jeff,

But my system has several versions of perl in /usr/lib/perl5/vendor_perl. 
RT is installed in 5.8.7, but the default version (what I get when I enter 
'perl -v') is actually 5.8.8.

I looked in /usr/lib/perl5/vendor_perl/5.8.8/RT.pm.  Several paths are 
mentioned, but most of them are either empty or don't even exist. For 
example, /var/lib/rt3 has nothing in it.  And /usr/local/etc/rt3 doesn't 
exist.  In fact, when I installed Jesse's BrandedQueues extension, it 
created /usr/local/lib/rt3/lib/RT/Extension, because /usr/local/lib/rt3 
otherwise didn't exist or was empty.

So, how do I customize RT?  That is, what is the scheme I'm supposed to 
use to cause proper overriding without actually modifying or replacing 
files from the original RT distribution?

Mike

_________________________________________________________________________
Mike Friedman                        System and Network Security
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://security.berkeley.edu
_________________________________________________________________________

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