[rt-users] RT 3.6 Internet Explorer window resize crashes browser

Tue Jul 25 19:16:51 EDT 2006

I think I do. It changes whether IE is in "quirks" mode or not. Hm.

On Tue, Jul 25, 2006 at 04:11:10PM -0700, Sean W. Mahan wrote:
> Weirdnesses-of-weird, the same thing was happening to me.  I pulled out
> the HTML comment from the beginning of the autohandler/Auth file ("<!--
> In autohandler/Auth callback -->"), though, and that fixed it.  When
> left in there, the comment is the first bit of HTML sent - before the
> doctype declaration.  A desperation move that worked, pleasantly enough,
> but does anyone understand why this would break IE?  
>  
> -Sean
> 
> ________________________________
> 
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Helmuth
> Ramirez
> Sent: Tuesday, July 18, 2006 9:17 AM
> To: John Parker; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT 3.6 Internet Explorer window resize crashes
> browser
> 
> 
> 
> Yup, that did it, I moved the Auth file to a different place, restarted
> Apache, and formatting is back to normal within IE and I can resize the
> window without issue......soooooo how do we make the Auth file work?
> I'll help with whatever I can, unfortunately I'm not much of a coder :(
> 
> 
> From: John Parker [mailto:johnp at fmgsupport.com]
> Sent: Tuesday, July 18, 2006 11:58 AM
> To: Helmuth Ramirez; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT 3.6 Internet Explorer window resize crashes
> browser
> 
> I have seen this I think: It was when I added one of the LDAP overlays -
> /path/to/rt/local/html/Callbacks/LDAP/autohandler/Auth IE was worst
> affected.
> 
> I took that out again as I needed the server running sharpish and
> haven't had time to retest to try and work out what was going on, but I
> would check anything you have added into RT that is not in the 3.6
> distribution.
> 
> Regards
> 
> John
> 
> 
> 
> 
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Helmuth
> Ramirez
> Sent: 18 July 2006 15:15
> To: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] RT 3.6 Internet Explorer window resize crashes
> browser
> 
> Just to add a couple of other things about this.  The login screen in
> Internet Explorer isn't centered, its off to the left.  Once logged in,
> the text, bars, boxes, are noticeably larger than in Firefox (the boxes
> start to overlap each other).
> 
> 
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Helmuth
> Ramirez
> Sent: Tuesday, July 18, 2006 8:59 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] RT 3.6 Internet Explorer window resize crashes
> browser
> 
> I'm having the EXACT issue mentioned here.  My backend is Debian Sarge
> with MySql running RT3.6.  
> 
> Just in case I didn't send my e-mail in correctly, here is the original
> e-mail I am referring to:
> 
> *******************************
> 
> Hello
> 
> Recently upgraded to RT 3.6 from RT3.4.
> Running on BSD5.4 with Mysql
> 
> Site works fine in Mozilla.
> 
> When a user using Internet Explorer logs into RT and then resizes the
> window, the browser instance becomes unresponsive and must be shut down.
> If I resize the login page, this does not happen.
> Message shows up at bottom of browser saying 4 items remaining and that
> it is Downloading picture cb.gif or ct.gif from the server. This
> flickers for a few moments and then stops..
> While this is occurring, the server itself becomes unresponsive. If I go
> to another browser and attempt to login to the site, I get a timeout
> error. Ssh client still works.
> 
> The debug.log and the apache logs do not show any activity while this is
> occurring.
> 
> The at a glance page formatting is not showing up correctly. The
> reminders and quick search boxes are on top of the 10 highest priority
> tickets I own and 10 newest tickets.
> 
> Problem occurs on version 6.0.2900.2180 sp2 and 6.0.2800.1106 sp1
> versions of Internet Explorer. Have not tried others.
> 
> Thanks for any responses.
> 
> Steve Hache
> 
>  
> 
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> ************************************************************************
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>  
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> 
> 
> Sean W. Mahan
> Network Administrator
> smahan at smwm.com
> 
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