[rt-users] Users Drop-Down

Lamers, Dan dlamers at elcan.com
Thu Jul 27 10:08:30 EDT 2006


Alex,

You need to grant the 'own ticket' permission in order for the users to
appear in the drop-down.

Regards, 
Dan


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Alex
Romanauskas
Sent: July 27, 2006 9:14 AM
To: rt-users
Subject: [rt-users] Users Drop-Down


I have just upgraded from 3.0.11 to 3.4.5 and for the most part
everything has gone very well.  The only problem I am having is
assigning ticket ownership.  The Owner drop down currently shows
"Nobody" as the only available choice of owner.  Is this a permissions
problem or something else?  All users in question have ModifyTicket as
does Everyone.

Thanks
--
Alex

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


We're hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html


DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee.  Access to this
message by anyone else is unauthorized.  If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may be
unlawful.  Please immediately contact the sender if you have received this
message in error. Thank you. 





More information about the rt-users mailing list