[rt-users] Users Drop-Down

Lamers, Dan dlamers at elcan.com
Thu Jul 27 10:08:30 EDT 2006


You need to grant the 'own ticket' permission in order for the users to
appear in the drop-down.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Alex
Sent: July 27, 2006 9:14 AM
To: rt-users
Subject: [rt-users] Users Drop-Down

I have just upgraded from 3.0.11 to 3.4.5 and for the most part
everything has gone very well.  The only problem I am having is
assigning ticket ownership.  The Owner drop down currently shows
"Nobody" as the only available choice of owner.  Is this a permissions
problem or something else?  All users in question have ModifyTicket as
does Everyone.


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