[rt-users] Users Drop-Down

[Alex Romanauskas]

Dan,

	Own Ticket is enabled for all users and Everyone.  In case it could be
some other permission level here is what is assigned to the standard users:

CommentOnTicket
CreateTicket
ModifySelf
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
Watch
WatchAsAdminCc

I have also noticed that you can't even use query builder to search by
owner as that drop-down also just shows nobody.

Thanks
--
Alex

Lamers, Dan wrote:
> Alex,
> 
> You need to grant the 'own ticket' permission in order for the users to
> appear in the drop-down.
> 
> Regards, 
> Dan
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Alex
> Romanauskas
> Sent: July 27, 2006 9:14 AM
> To: rt-users
> Subject: [rt-users] Users Drop-Down
> 
> 
> I have just upgraded from 3.0.11 to 3.4.5 and for the most part
> everything has gone very well.  The only problem I am having is
> assigning ticket ownership.  The Owner drop down currently shows
> "Nobody" as the only available choice of owner.  Is this a permissions
> problem or something else?  All users in question have ModifyTicket as
> does Everyone.
> 
> Thanks
> --
> Alex
> 


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