[rt-users] RE: RT-Users Digest, Vol 28, Issue 90

Matt Nichols mnichols at wayport.net
Thu Jul 27 16:39:03 EDT 2006

Thanks much, Eric. That worked perfectly. 



From: eric.valor at daimlerchrysler.com
[mailto:eric.valor at daimlerchrysler.com] 
Sent: Thursday, July 27, 2006 3:16 PM
To: rt-users at lists.bestpractical.com
Cc: Matt Nichols
Subject: Re: RT-Users Digest, Vol 28, Issue 90



I'm a Deb-head, too.  Debian stores its RT local stuff in

Your LdapAutocreateAuthCallback should go in

Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor at daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00

: This Space Intentionally Left Blank : 

I've been successfully using the LDAP Overlay
(http://wiki.bestpractical.com/index.cgi?LdapUserLocalOverlay) for some
time now and I'd like to start using LdapAutocreateAuthCallback
<http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback> ..
My RT installation ( installed form a debian package) didn't have
the "local" directory structure so I created:

/usr/share/request-tracker3.4/local/html/Callbacks/LDAP/autohandler/ and
added the code from LdapAutocreateAuthCallback
<http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback>  to
a file called Auth. I've restarted apache but RT does not seem to be
aware of this Callback code. New users who attempt to login to the web
interface for the first time (who exist in AD/LDAP) are not allowed to
login. The logs show:

[Thu Jul 27 15:03:23 2006] [error]: FAILED LOGIN for someuser from
some.ip.address  (/usr/share/request-tracker3.4/html/autohandler:191)

A point in the right direction would be appreciated. 

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