[rt-users] CommandByMail RT Extension

[Stephen Turner]

At Thursday 6/1/2006 04:03 PM, Joe Auty wrote:
>Hi,
>
>I was working with Jesse Vincent on this, but decided to contact the
>list with this question since not only might I find an answer here,
>but this answer might be useful to others too...
>
>I'd like to use this extension as a means of parsing out custom field
>information sent to the queue address by a script. Extension can be
>downloaded here:
>
>http://search.cpan.org/~jesse/RT-Extension-CommandByMail-0.02/lib/RT/ 
>Extension/CommandByMail.pm

In terms of functionality, how does this differ from Dirk Pape's 
scrip/template extension for filling in CFs from email? 
(http://wiki.bestpractical.com/index.cgi?Contributions -> 
ScripActions -> ExtractCustomFieldValues).

Thanks,
Steve