[rt-users] How to add requestor name in Templates?

[Rick Russell]

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Tomasz Wlodek wrote:

> But Now I would like to see requestors real name.  How do I do this?
> 
> This must be a very simple, some line
> 
> Requestor name -  {$Ticket->....}

  Requestor name - {$Ticket->Requestors->UsersObj->First->RealName}

If there is more than one requestor, you'll need to write a routine to
go through them, probably using the $Ticket->Requestors->UsersObj->Next
method in a loop.

> I can't find description in the book, nor on the wiki.

It would be nice (HINT HINT) if RT Essentials included a reference list
of the common object methods, the objects to which they apply, and a
simple example of each one in use :-)

Sure, an exhaustive list would require a hundred pages, but you could
hit 90% of the objects and methods that somebody is likely to use in a
couple of dozen pages.

Rick R.
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