[rt-users] RT 3.6.0rc2 not attempting email to requestors upon reply

Joe Auty jauty at indiana.edu
Wed Jun 7 14:09:33 EDT 2006


Hello,

When I go to reply to a ticket, RT does not even attempt to send  
email out to the requestor's email address within version 3.6 - there  
is no record at all in my mail log. Is this the intended behavior, or  
a simple misconfiguration? If the latter, what needs to be corrected?  
I can't seem to locate anything on the WIki...



-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu




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