[rt-users] RT 3.6.0rc2 not attempting email to requestors upon reply

[Joe Auty]

If I were to wager a guess, it looks like the problem involves the  
scrip:

On Correspond Notify Requestors and Ccs with template Correspondence


Is there some sort of way of verifying that this Scrip is working?



On Jun 7, 2006, at 2:09 PM, Joe Auty wrote:

> Hello,
>
> When I go to reply to a ticket, RT does not even attempt to send  
> email out to the requestor's email address within version 3.6 -  
> there is no record at all in my mail log. Is this the intended  
> behavior, or a simple misconfiguration? If the latter, what needs  
> to be corrected? I can't seem to locate anything on the WIki...
>
>
>
> -----------
> Joe Auty
> UITS Messaging
> Indiana University
> jauty at indiana.edu
>
>
>
>
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-----------
Joe Auty
UITS Messaging
Indiana University
jauty at indiana.edu




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