[rt-users] New queues not visible in RT 3.6rc3?

Todd Chapman todd at chaka.net
Thu Jun 8 23:20:09 EDT 2006


The queues you can create tickets in are cached. Logging
out and back in should show you new queues.

-Todd

On Thu, Jun 08, 2006 at 08:12:25PM -0700, Philip Kime wrote:
> When I create a new Queue in 3.6rc3, I can see it in the Queue list and
> it's enabled as etc. but it won't appear in the Quick Ticket creation
> dropdown or, for example, the Queue list when I try to move a ticket to
> another Queue? It seems to be related to the session cache hash - the
> code never seems to enter the part which would really populate the
> drop-down since it uses the cache. There doesn't apear to be anything in
> the $rtroot/var/session_data directory, I've cleared the Mason object
> cache, I've restarted RT etc. etc. but nothing seem to work to get new
> Queues to appear in the usual drop-downs?
>  
> PK
>  
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>  

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