[rt-users] New queues not visible in RT 3.6rc3?
Philip Kime
pkime at Shopzilla.com
Thu Jun 8 23:20:59 EDT 2006
Yes, just realised, sorry - I was used to the older behaviour ...
PK
-----Original Message-----
From: Todd Chapman [mailto:todd at chaka.net]
Sent: 08 June 2006 20:20
To: Philip Kime
Cc: RT users
Subject: Re: [rt-users] New queues not visible in RT 3.6rc3?
The queues you can create tickets in are cached. Logging out and back in
should show you new queues.
-Todd
On Thu, Jun 08, 2006 at 08:12:25PM -0700, Philip Kime wrote:
> When I create a new Queue in 3.6rc3, I can see it in the Queue list
> and it's enabled as etc. but it won't appear in the Quick Ticket
> creation dropdown or, for example, the Queue list when I try to move a
> ticket to another Queue? It seems to be related to the session cache
> hash - the code never seems to enter the part which would really
> populate the drop-down since it uses the cache. There doesn't apear to
> be anything in the $rtroot/var/session_data directory, I've cleared
> the Mason object cache, I've restarted RT etc. etc. but nothing seem
> to work to get new Queues to appear in the usual drop-downs?
>
> PK
>
> --
> Philip Kime
> NOPS Systems Architect
> 310 401 0407
>
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