[rt-users] order of scrips
Todd Chapman
todd at chaka.net
Fri Jun 9 02:55:11 EDT 2006
Scrips can be ordered in 3.6. I think it does it by sorting on name.
-Todd
On Fri, Jun 09, 2006 at 12:41:31AM -0400, Lim, Justin wrote:
> Can the order of scrip execution be changed ?
>
> i have noticed that the autoreply email is sent first then the values
> from the customfields are taken in so when i try to put the contents of
> the customfields it does not display in the emails since the values are
> null due to the fact that the autoreply is sent first.
>
> i have tried to put the extract customfields scrip to run on create then
> autorespond to run on transition but that generates n-1 # of emails
> where n = # of customfields.
>
> is there a better way to handle this ?
>
> Thanks
> desperately looking for help...
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