[rt-users] Trying to use RTFM

Lamers, Dan dlamers at elcan.com
Fri Jun 9 14:00:17 EDT 2006


Make sure that you set the user and password in MySql using this command:
	grant all on rtdb.* to rtuser at localhost identified by 'wibble';
and make sure that your RT_SiteConfig.pm file matches the MySql

Set($DatabaseUser , 'rtuser');
Set($DatabasePassword , 'wibble');
Set($DatabaseName , 'rtdb');

Dan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of John Boris
Sent: June 9, 2006 12:18 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Trying to use RTFM


I am not sure if this is the correct list. I have RT 3.4.5 installed and
RTFM-2.2.0RC2 installed. When I try to run make initdb I get this
error:


 make initdb
/usr/bin/perl -Ilib -I/opt/rt3/lib /opt/rt3/sbin/rt-setup-database
--action schema --datadir etc --datafile etc/initialdata --dba rt_user
DBI connect('dbname=rt3;host=localhost','rt_user',...) failed: Access
denied for user 'rt_user'@'localhost' (using password: NO) at
/opt/rt3/sbin/rt-setup-database line 170
Failed to connect to dbi:mysql:;host=localhost as rt_user: Access
denied for user 'rt_user'@'localhost' (using password: NO) at
/opt/rt3/sbin/rt-setup-database line 170.
...returned with error: 65280
make: *** [initdb] Error 255


Do I have to setup any Enviroemnnt variables? Ihave RTUSER and user set
to my mysql user.

TIA

John J. Boris, Sr.
JEN-A-SyS Administrator
Archdiocese of Philadelphia

"Remember! That light at the end of the tunnel
Just might be the headlight of an oncoming train!"


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