[rt-users] RT CLI comment problem

Joel Peter Anderson joela at umn.edu
Mon Jun 12 15:45:11 EDT 2006


I'm getting resistance to a pre-release; is there any way to resolve the
issue in 3.4.5?

> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
> >
> > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
> > I've run into  a problem using the RT CLI - which is important to me
> > because I've built a bunch of automation on top of the RT CLI commands.
> >
> > As far as I've tested, all the existing CLI functionality exists ...
> > *EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
> > this terse response:
>
> This is fixed in RT 3.60pre3.
>
> >
> >    # Ticket comment does not exist.
> >
> >
> > Even trying something as simple as this:
> >
> > rt comment -m test 144149
> > # Ticket comment does not exist.
> >
> >
> >   ---
> >
> > Is this a known problem?  Is there a fix/workaround?    Thanks.
> >
> > -------------------------------------------------
> >  joel anderson * joela at umn.edu * 612-625-7389
> >                       --> pager: 612-648-6823
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> --
>

-------------------------------------------------
 joel anderson * joela at umn.edu * 612-625-7389
                      --> pager: 612-648-6823
 Be a part of the Next Age of Exploration
                     http://www.planetary.org/



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