[rt-users] RT CLI comment problem

jesse vincent jesse at bestpractical.com
Tue Jun 13 06:50:57 EDT 2006


You could backport the cli changes...or hong on a couple days. I'm giving a talk at the nordic perl workshop that might help assuage those concerns ;)

------- Original message -------
From: Joel Peter Anderson <joela at umn.edu>
Sent: 12.6.'06,  14:45

> I'm getting resistance to a pre-release; is there any way to resolve the
> issue in 3.4.5?
> 
> > On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
> > >
> > > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
> > > I've run into  a problem using the RT CLI - which is important to me
> > > because I've built a bunch of automation on top of the RT CLI commands.
> > >
> > > As far as I've tested, all the existing CLI functionality exists ...
> > > *EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
> > > this terse response:
> >
> > This is fixed in RT 3.60pre3.
> >
> > >
> > >    # Ticket comment does not exist.
> > >
> > >
> > > Even trying something as simple as this:
> > >
> > > rt comment -m test 144149
> > > # Ticket comment does not exist.
> > >
> > >
> > >   ---
> > >
> > > Is this a known problem?  Is there a fix/workaround?    Thanks.
> > >
> > > -------------------------------------------------
> > >  joel anderson * joela at umn.edu * 612-625-7389
> > >                       --> pager: 612-648-6823
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> > --
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> 
> -------------------------------------------------
>  joel anderson * joela at umn.edu * 612-625-7389
>                       --> pager: 612-648-6823
>  Be a part of the Next Age of Exploration
>                      http://www.planetary.org/
> 




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