[rt-users] RT CLI comment problem
jesse vincent
jesse at bestpractical.com
Tue Jun 13 06:50:57 EDT 2006
You could backport the cli changes...or hong on a couple days. I'm giving a talk at the nordic perl workshop that might help assuage those concerns ;)
------- Original message -------
From: Joel Peter Anderson <joela at umn.edu>
Sent: 12.6.'06, 14:45
> I'm getting resistance to a pre-release; is there any way to resolve the
> issue in 3.4.5?
>
> > On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
> > >
> > > We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
> > > I've run into a problem using the RT CLI - which is important to me
> > > because I've built a bunch of automation on top of the RT CLI commands.
> > >
> > > As far as I've tested, all the existing CLI functionality exists ...
> > > *EXCEPT* for adding comments. Any attempt add a comment with the CLI gets
> > > this terse response:
> >
> > This is fixed in RT 3.60pre3.
> >
> > >
> > > # Ticket comment does not exist.
> > >
> > >
> > > Even trying something as simple as this:
> > >
> > > rt comment -m test 144149
> > > # Ticket comment does not exist.
> > >
> > >
> > > ---
> > >
> > > Is this a known problem? Is there a fix/workaround? Thanks.
> > >
> > > -------------------------------------------------
> > > joel anderson * joela at umn.edu * 612-625-7389
> > > --> pager: 612-648-6823
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> > --
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>
> -------------------------------------------------
> joel anderson * joela at umn.edu * 612-625-7389
> --> pager: 612-648-6823
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> http://www.planetary.org/
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