[rt-users] RT CLI comment problem

[Mathew Snyder]

Yes please.  When do you anticipate 3.6 going stable.  I've been working
on a project for the last two months trying to get an upgrade in place
and just found out that they don't want me using 3.6.0rc3 because it is
'beta'.  As much work as I've put into this I would love to continue
with this version before I have to revert to 3.4.5.


Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps



Joel Peter Anderson wrote:
> As noted - we cannot move to the pre-release; how soon is the official
> 3.6?  And - again, does anyone have a work-around (other than RT
> 3.60pre3.)
> 
>> I'm getting resistance to a pre-release; is there any way to resolve the
>> issue in 3.4.5?
>>
>>> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
>>>> We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
>>>> I've run into  a problem using the RT CLI - which is important to me
>>>> because I've built a bunch of automation on top of the RT CLI commands.
>>>>
>>>> As far as I've tested, all the existing CLI functionality exists ...
>>>> *EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
>>>> this terse response:
>>> This is fixed in RT 3.60pre3.
>>>
>>>>    # Ticket comment does not exist.
>>>>
>>>>
>>>> Even trying something as simple as this:
>>>>
>>>> rt comment -m test 144149
>>>> # Ticket comment does not exist.
> 
> 
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