[rt-users] RT CLI comment problem

[Ruslan Zakirov]

very very soon :)

On 6/14/06, Mathew Snyder <msnyder at servervault.com> wrote:
> Yes please.  When do you anticipate 3.6 going stable.  I've been working
> on a project for the last two months trying to get an upgrade in place
> and just found out that they don't want me using 3.6.0rc3 because it is
> 'beta'.  As much work as I've put into this I would love to continue
> with this version before I have to revert to 3.4.5.
>
>
> Mathew Snyder
> Systems Administrator
> Network+
> ServerVault TechOps
>
>
>
> Joel Peter Anderson wrote:
> > As noted - we cannot move to the pre-release; how soon is the official
> > 3.6?  And - again, does anyone have a work-around (other than RT
> > 3.60pre3.)
> >
> >> I'm getting resistance to a pre-release; is there any way to resolve the
> >> issue in 3.4.5?
> >>
> >>> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
> >>>> We're working on a transition from a system running RT 3.0.12 to 3.4.5 and
> >>>> I've run into  a problem using the RT CLI - which is important to me
> >>>> because I've built a bunch of automation on top of the RT CLI commands.
> >>>>
> >>>> As far as I've tested, all the existing CLI functionality exists ...
> >>>> *EXCEPT* for adding comments.  Any attempt add a comment with the CLI gets
> >>>> this terse response:
> >>> This is fixed in RT 3.60pre3.
> >>>
> >>>>    # Ticket comment does not exist.
> >>>>
> >>>>
> >>>> Even trying something as simple as this:
> >>>>
> >>>> rt comment -m test 144149
> >>>> # Ticket comment does not exist.
> >
> >
> > -------------------------------------------------
> >  joel anderson * joela at umn.edu * 612-625-7389
> >                       --> pager: 612-648-6823
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-- 
Best regards, Ruslan.