[rt-users] RT CLI comment problem

[Mathew Snyder]

The suspense is killing me :D


Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps



Ruslan Zakirov wrote:
> very very soon :)
> 
> On 6/14/06, Mathew Snyder <msnyder at servervault.com> wrote:
>> Yes please.  When do you anticipate 3.6 going stable.  I've been working
>> on a project for the last two months trying to get an upgrade in place
>> and just found out that they don't want me using 3.6.0rc3 because it is
>> 'beta'.  As much work as I've put into this I would love to continue
>> with this version before I have to revert to 3.4.5.
>>
>>
>> Mathew Snyder
>> Systems Administrator
>> Network+
>> ServerVault TechOps
>>
>>
>>
>> Joel Peter Anderson wrote:
>> > As noted - we cannot move to the pre-release; how soon is the official
>> > 3.6?  And - again, does anyone have a work-around (other than RT
>> > 3.60pre3.)
>> >
>> >> I'm getting resistance to a pre-release; is there any way to
>> resolve the
>> >> issue in 3.4.5?
>> >>
>> >>> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
>> >>>> We're working on a transition from a system running RT 3.0.12 to
>> 3.4.5 and
>> >>>> I've run into  a problem using the RT CLI - which is important to me
>> >>>> because I've built a bunch of automation on top of the RT CLI
>> commands.
>> >>>>
>> >>>> As far as I've tested, all the existing CLI functionality exists ...
>> >>>> *EXCEPT* for adding comments.  Any attempt add a comment with the
>> CLI gets
>> >>>> this terse response:
>> >>> This is fixed in RT 3.60pre3.
>> >>>
>> >>>>    # Ticket comment does not exist.
>> >>>>
>> >>>>
>> >>>> Even trying something as simple as this:
>> >>>>
>> >>>> rt comment -m test 144149
>> >>>> # Ticket comment does not exist.
>> >
>> >
>> > -------------------------------------------------
>> >  joel anderson * joela at umn.edu * 612-625-7389
>> >                       --> pager: 612-648-6823
>> >  Be a part of the Next Age of Exploration
>> >                      http://www.planetary.org/
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>>
>>
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> 
>