[rt-users] RT CLI comment problem

[Jason A. Diegmueller]

Mathew--

For the time being, modify lib/RT.pm.  Change the following line:
$VERSION = '3.6.0rc3';
  to
$VERSION = '3.6.0';

Bosses can't fault you for running pre-release software now!

-jd

On Thu, 15 Jun 2006, Mathew Snyder wrote:

> The suspense is killing me :D
>
>
> Mathew Snyder
> Systems Administrator
> Network+
> ServerVault TechOps
>
>
>
> Ruslan Zakirov wrote:
>> very very soon :)
>>
>> On 6/14/06, Mathew Snyder <msnyder at servervault.com> wrote:
>>> Yes please.  When do you anticipate 3.6 going stable.  I've been working
>>> on a project for the last two months trying to get an upgrade in place
>>> and just found out that they don't want me using 3.6.0rc3 because it is
>>> 'beta'.  As much work as I've put into this I would love to continue
>>> with this version before I have to revert to 3.4.5.
>>>
>>>
>>> Mathew Snyder
>>> Systems Administrator
>>> Network+
>>> ServerVault TechOps
>>>
>>>
>>>
>>> Joel Peter Anderson wrote:
>>>> As noted - we cannot move to the pre-release; how soon is the official
>>>> 3.6?  And - again, does anyone have a work-around (other than RT
>>>> 3.60pre3.)
>>>>
>>>>> I'm getting resistance to a pre-release; is there any way to
>>> resolve the
>>>>> issue in 3.4.5?
>>>>>
>>>>>> On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote:
>>>>>>> We're working on a transition from a system running RT 3.0.12 to
>>> 3.4.5 and
>>>>>>> I've run into  a problem using the RT CLI - which is important to me
>>>>>>> because I've built a bunch of automation on top of the RT CLI
>>> commands.
>>>>>>>
>>>>>>> As far as I've tested, all the existing CLI functionality exists ...
>>>>>>> *EXCEPT* for adding comments.  Any attempt add a comment with the
>>> CLI gets
>>>>>>> this terse response:
>>>>>> This is fixed in RT 3.60pre3.
>>>>>>
>>>>>>>    # Ticket comment does not exist.
>>>>>>>
>>>>>>>
>>>>>>> Even trying something as simple as this:
>>>>>>>
>>>>>>> rt comment -m test 144149
>>>>>>> # Ticket comment does not exist.
>>>>
>>>>
>>>> -------------------------------------------------
>>>>  joel anderson * joela at umn.edu * 612-625-7389
>>>>                       --> pager: 612-648-6823
>>>>  Be a part of the Next Age of Exploration
>>>>                      http://www.planetary.org/
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> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
>