[rt-users] Assigning Tickets to users

[Jim Robinson]

Hello,
  I am new to RT and we are looking at implimenting it in our company, We are a windows based shop therefore I am trying the Win/RT version, 
  I have one issue that is causing a problem and cannot figure out a resolution to it.
   
  When a new ticket arrives, I cannot assign the ticket to another user! I have verified that both the queue and the group have own, Take, steal ticket but when I bring up the ticket people field I only get Nobody!
   
  I would really like to get this resolved so I can go forward in the testing phase and implimentation phase.
   
  Thanks for your help.
   
  Jim/Blacktri99
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