[rt-users] Shredder CLI Question

[Ruslan Zakirov]

RT/Shredder versions?

On 6/23/06, Mathew Snyder <msnyder at servervault.com> wrote:
> I'm trying to test out the removal of deleted tickets using the
> rtx-shredder CLI method.  I've been entering it nearly verbatim from the
> RTx::Shredder page on CPAN (ie, rtx-shredder --force --plugin
> 'Tickets=queue,CustomerCare;status,deleted').  However, nothing is being
> done.  I don't know where the log file for mysql is aside from
> /var/log/mysqld.log.  But that doesn't provide any useful information.
>
> I'm wondering if I"m supposed to provide the password for the rt3
> database somewhere.
>
> Any help would be appreciated.
>
>
> --
> Mathew Snyder
> Systems Administrator
> Network+
> ServerVault TechOps
>
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-- 
Best regards, Ruslan.