[rt-users] Shredder CLI Question

[Mathew Snyder]

Sorry, v04.

Mathew Snyder
Systems Administrator
Network+
ServerVault TechOps



Ruslan Zakirov wrote:
> RT/Shredder versions?
> 
> On 6/23/06, Mathew Snyder <msnyder at servervault.com> wrote:
>> I'm trying to test out the removal of deleted tickets using the
>> rtx-shredder CLI method.  I've been entering it nearly verbatim from the
>> RTx::Shredder page on CPAN (ie, rtx-shredder --force --plugin
>> 'Tickets=queue,CustomerCare;status,deleted').  However, nothing is being
>> done.  I don't know where the log file for mysql is aside from
>> /var/log/mysqld.log.  But that doesn't provide any useful information.
>>
>> I'm wondering if I"m supposed to provide the password for the rt3
>> database somewhere.
>>
>> Any help would be appreciated.
>>
>>
>> -- 
>> Mathew Snyder
>> Systems Administrator
>> Network+
>> ServerVault TechOps
>>
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> 
>