[rt-users] Q: How to make a user signature appear at the top of email coorespondance, instead of the bottom?

[John H. Nyhuis]

 	Greetings,

 	My RT users and I have signatures that we want to appear at the 
top (bottom is default) of the body of any coorespondance email.  When 
they respond to tickets, RT3.4 quotes the ticket content, but places the 
RT user's signature on the bottom, forcing the recipients of the 
coorespondance to scan through a long list of comments and coorespondance 
to get to the bottom where they actually see who answered them.  When 
tickets get bounced around to several admins, this get's confusing fast.

 	Changeing the order of the items in the coorespondence template 
does not seem to effect whether signatures go to the top or bottom of the 
RT correspondance reply.

 	Can anyone point me in the right direction for changing signature 
location since it does not seem to be controlled in the template?

 	Thanks in advance,

John H. Nyhuis
Sr. Computer Specialist
Dept. of Pediatrics
HS RR349B, Box 356320
University of Washington
Desk: (206)-685-3884
cabal at u.washington.edu