[rt-users] customfield rights
Todd Chapman
todd at chaka.net
Thu Mar 2 10:50:16 EST 2006
On Thu, Mar 02, 2006 at 02:37:34PM +0100, lzeyer wrote:
> Hi RT users,
>
> We need next behaviour:
>
> * everyone can submit tickets with filled in customfield
> * only a ticket requestor can modify his requested tickets (basic
> and custom fields)
> * only a ticket owner can modify his owned tickets (basic and custom
> fields)
>
> I tried "modify customfield" owner right but without success (is there a
> bug?) and "create ticket" right haven't any effect on custom fields.
> I don't want to declare "modify custom field" right to everyone off
> course...
>
Usually you DO want to give everyone ModifyCustomField right. The
reason is that in order to modify a CF you also need to have the
right to modify the ticket.
-Todd
More information about the rt-users
mailing list