[rt-users] customfield rights

Todd Chapman todd at chaka.net
Thu Mar 2 10:50:16 EST 2006


On Thu, Mar 02, 2006 at 02:37:34PM +0100, lzeyer wrote:
> Hi RT users,
> 
> We need  next behaviour:
> 
>    * everyone can submit tickets with filled in customfield
>    * only a ticket requestor can modify his requested tickets (basic
>      and custom fields)
>    * only a ticket owner can modify his owned tickets (basic and custom
>      fields)
> 
> I tried "modify customfield" owner right but without success (is there a 
> bug?) and "create ticket" right haven't any effect on custom fields.
> I don't want to declare "modify custom field" right to everyone off 
> course...
> 

Usually you DO want to give everyone ModifyCustomField right. The
reason is that in order to modify a CF you also need to have the
right to modify the ticket.

-Todd



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