[rt-users] emails for new tickets

[Bill]

On Fri, 03 Mar 2006 10:54:19 -0600
Bill Gunter <bgunter at arcsystems.com> spake:

> Maybe I'm missing something obvious, but is there way to send an email
> out of RT when a new ticket appears in a particular queue?
> 

I added in a user as an admin cc, then there should be a scrip in there
to "On create notify Admin CC with template transaction"


-- 

Bill Chmura
Director of Internet Technology
Explosivo ITG
Wolcott, CT

p: 860.621.8693
e: bill at Explosivo.com
w. http://www.explosivo.com