[rt-users] Ticket Numbering

Jörg Herbert joerg at die-herberts.de
Sun Mar 5 13:20:49 EST 2006


Phanoko schrieb:
> Is there a way to change the ticket numbering?  
> Currently it goes 
> 1
> 2
> 3
> 4
> 5
> ...
> I would like to add the year into this 
> 06-1
> 06-2
> 06-3
> 06-4

The Database field holding the Ticket-Number is an Integer(11)-Field, so 
    you can't add alphanumeric Chars. There are Posts in the archive to 
change the Ticket-Number in something like 2006001.

Bye,

       Jörg



More information about the rt-users mailing list