[rt-users] Ticket Numbering

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Mar 6 20:33:00 EST 2006


http://wiki.bestpractical.com/index.cgi?SetStartingId

On 3/5/06, Jörg Herbert <joerg at die-herberts.de> wrote:
> Phanoko schrieb:
> > Is there a way to change the ticket numbering?
> > Currently it goes
> > 1
> > 2
> > 3
> > 4
> > 5
> > ...
> > I would like to add the year into this
> > 06-1
> > 06-2
> > 06-3
> > 06-4
>
> The Database field holding the Ticket-Number is an Integer(11)-Field, so
>     you can't add alphanumeric Chars. There are Posts in the archive to
> change the Ticket-Number in something like 2006001.
>
> Bye,
>
>        Jörg
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--
Best regards, Ruslan.


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