[rt-users] rt error anyone help ?

Elaine . cmap_sec at yahoo.co.uk
Mon Mar 6 10:54:37 EST 2006


hi
I have two frontends authenticating to the same
database. I get these errors on the frontend that also
runs the database. Is there a locking issue or
something else ? 
on tickets click -


error:  Can't locate object method "new" via package 

"RT::Interface::Web::QueryBuilder::Tree" at 

/usr/local/rt3/share/html/Search/Build.html line 509,
<DATA> line 1662.
 
context:  ...   
505:   
506:  my $depth = 1; 
507:   
508:  # make a tree root 
509:  $$tree =
RT::Interface::Web::QueryBuilder::Tree->new; 
510:  my $root =
RT::Interface::Web::QueryBuilder::Tree->new( 'AND',
$$tree ); 
511:  my $lastnode = $root; 
512:  my $parentnode = $root; 
513:   
...   
 
code stack: 
/usr/local/rt3/share/html/Search/Build.html:509
/usr/local/rt3/share/html/Search/Build.html:260
/usr/local/rt3/local/html/autohandler:173
 
raw error

on tools click

http://rt/rt/Tools/Offline.html

error:  Undefined subroutine &Scalar::Util::weaken
called at 

/usr/local/rt3/lib/RT/Action/Generic.pm line 108.
 
context:  ...   
104:  $self->{'TicketObj'} = $args{'TicketObj'}; 
105:  $self->{'TransactionObj'} =
$args{'TransactionObj'}; 
106:  $self->{'Type'} = $args{'Type'}; 
107:   
108:  Scalar::Util::weaken($self->{'ScripActionObj'});

109:  Scalar::Util::weaken($self->{'ScripObj'}); 
110:  Scalar::Util::weaken($self->{'TemplateObj'}); 
111:  Scalar::Util::weaken($self->{'TicketObj'}); 
112:  Scalar::Util::weaken($self->{'TransactionObj'});

...   
 
code stack: 
/usr/local/rt3/lib/RT/Action/Generic.pm:108
/usr/local/rt3/lib/RT/Action/Generic.pm:80
/usr/local/rt3/share/html/Tools/Offline.html:107
/usr/local/rt3/local/html/autohandler:173


		
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