[rt-users] change priority

[Mohamed Ali Bouirmane]

thank's a lot .

-----Message d'origine-----
De : rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] De la part de Humberto
Junior
Envoyé : lundi 6 mars 2006 14:56
À : rt-users at lists.bestpractical.com
Objet : Re: [rt-users] change priority

I took the file

                                                
rt3/share/html/Elements/MyTickets

and put a copy in

                                                
rt3/local/html/Elements/MyTickets

then I changed the 2 lines of Order to

                                                            Order => 'ASC',

Solved for you?

Mohamed Ali Bouirmane wrote:

> hi,
>
>  
>
> Can I change priority in the RT, for example:
>
>  
>
> ¶Priority *1* has a greatter importance than priority *10*
>
>  
>
> Best Regards
>
>  
>
> Ali ¶
>
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