[rt-users] RT mail gateway

James Lee jlee110 at yahoo.com
Fri Mar 10 15:48:19 EST 2006


hi,
i have a question regarding the setup of RT to receive
email.  i read the manual installation doc and it
looks like i have to add the following to
/etc/aliases.....

rt: "|/opt/rt3/bin/rt-mailgate --queue general
--action correspond --url http://localhost/"
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general
--action comment --url http://localhost/"

this example shows that there would be an email
address "rt" corresponding to the general queue with
action of correspond.  another email address of
"rt-comment" corresponding to the general queue with
action of comment.  
our RT system currently has around 130 queues.  does
that mean we'd need 260 entries in the /etc/aliases
file and email addresses?  
thanks
jim

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