"RT at a glance" vs Back? [was Re: [rt-users] RT flaky under FastCGI?]

[der Mouse]

> But when first accessed every morning, and occasionally at random
> times during the day, we just get a 500 Internal Server Error when
> trying to pull up the Web page, and the only thing that fixes it is
> an Apache restart.

This reminds me of a somewhat similar (but less severe) problem with
the RT install I work with.  I always use it with IE (displaying via
remote desktop, in case that matters), and, the first time through, I
log in and get the RT-at-a-glance page normally.  When I browser-back
to that page, or pick it off the history dropdown next to the Back
button, the first time, I get IE's "this page cannot be displayed"
page.  More precisely, I get a page whose body says "The page cannot be
displayed" with boilerplate list of suggestions, and the title bar says
"Cannot find server".  I hit the reload button and it comes up
normally, and for the rest of that session, I can Back to that page, or
jump to it off the history dropdown, and it works fine.  Start a new
IE (with or without killing the old), though, and log in again, and the
first time I Back or history-dropdown to the RT-at-a-glance page, the
same symptom occurs.

Now, this might actually be a problem with IE - goodness knows it
wouldn't be the first time Microsoft broke something - but with it
manifesting only with RT in my (admittedly very limited) experience,
there presumably is something RT is doing that's responsible for, at
least, provoking the problem.

Versions:
	Windows Server 2003 Enterprise Edition
	IE 6.0.3790.1830
	RT 3.4.2
	"Server: Apache/1.3.33 (Unix) PHP/5.0.4 mod_perl/1.29 mod_ssl/2.8.22 OpenSSL/0.9.7f"

If there are any other relevant version numbers, tell me how to get
them and I'll be happy to supply them.  I don't really know very much
about this stuff yet....

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