[rt-users] Annonymised sending from RT

[Ruslan Zakirov]

http://wiki.bestpractical.com/index.cgi?Template
You could override any field you want From, Sender, Reply-To or other.

On 3/14/06, Stewart Tranter <S.G.Tranter at lboro.ac.uk> wrote:
> Hello,
>
> When a ticket owner replies to a ticket via RT, RT sends the message out
> as, for example, "Stewart Tranter via RT".  We want to remain anonymous
> when replying and want to have all e-mails from RT be sent as "Computing
> Services, via RT" or something similar.
>
> Is it possible to set this somewhere, or is it a bit of a major task?
>
> Stewart
> ------------------------------------------------
> Stewart Tranter
> Computing Services
> Loughborough University
>
> E:  s.g.tranter at lboro.ac.uk
> W:  http://www.lboro.ac.uk/computing/
> T:  +44 (0) 1509 223719
> F:  +44 (0) 1509 223989
> ------------------------------------------------
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--
Best regards, Ruslan.