[rt-users] New user of RT: a few questions

[Les Mikesell]

On Tue, 2006-03-14 at 09:27, Ugo Bellavance wrote:

> Question 3: I'd like to receive by e-mail a notification when a new 
> ticket is created, so that I don't have to always have the web interface 
> open to know there is a new request.  How do I do that? With scrips?

Add the users or groups that should receive mail as admincc watchers
for the queue and the default scrips will do that.

-- 
  Les Mikesell
   les at futuresource.com