[rt-users] On Create Autoreply To Requestors with template

Felix Zhu rt-users at rock-tnsc.com
Wed Mar 15 04:35:18 EST 2006


Hi everyone,

I'm in touble with this situation:  I don't want recieve notifies when I
performs an update, so I turned off NotifyActor in RT_SiteConfig. But I
realy need an autoreply when I create a ticket becease I want to get the
Id No. from this autoreply mail. It seems that if both of there two
options are set, only the NotifyActor will take effect, so I can't
recieve autoreply any more. :(

Anyone has similar circumstance with me?

Felix




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