[rt-users] RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email.

Jesse Vincent jesse at bestpractical.com
Thu Mar 16 10:03:28 EST 2006




On Thu, Mar 16, 2006 at 02:36:23PM +0000, Neil Marjoram wrote:
> Jesse,
> 
> Sorry, should have said, I granted the right to group 'everyone' on the 
> General queue.

Hm. For kicks, try granting it to Unprivileged users?


> Many thanks,
> 
> Neil.
> 
> 
> 
> Jesse Vincent wrote:
> 
> >
> >On Thu, Mar 16, 2006 at 02:25:58PM +0000, Neil Marjoram wrote:
> > 
> >
> >>I need to allow external users to send requests to the general queue, I 
> >>have granted createticket, but they are still denied and I get this 
> >>message in the log :
> >>   
> >>
> >
> >Whom have you granted that right to?
> > 
> >
> 
> -- 
> Neil Marjoram
> Systems Manager
> Adastral Park Campus
> University College London
> Ross Building
> Adastral Park
> Martlesham Heath
> Ipswich - Suffolk
> IP5 3RE
> 
> Tel: 01473 663711
> Fax: 01473 635199
> 
> 
> Reclaim Your Inbox!
> http://www.mozilla.org/products/thunderbird
> 

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