[rt-users] RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email.

Neil Marjoram n.marjoram at adastral.ucl.ac.uk
Thu Mar 16 10:09:03 EST 2006


Jesse,

No difference, I then added all rights to Everyone and Unprivileged just 
to see, but no difference.

Many thanks,

Neil.

Jesse Vincent wrote:

>
>On Thu, Mar 16, 2006 at 02:36:23PM +0000, Neil Marjoram wrote:
>  
>
>>Jesse,
>>
>>Sorry, should have said, I granted the right to group 'everyone' on the 
>>General queue.
>>    
>>
>
>Hm. For kicks, try granting it to Unprivileged users?
>
>
>  
>
>>Many thanks,
>>
>>Neil.
>>
>>
>>
>>Jesse Vincent wrote:
>>
>>    
>>
>>>On Thu, Mar 16, 2006 at 02:25:58PM +0000, Neil Marjoram wrote:
>>>
>>>
>>>      
>>>
>>>>I need to allow external users to send requests to the general queue, I 
>>>>have granted createticket, but they are still denied and I get this 
>>>>message in the log :
>>>>  
>>>>
>>>>        
>>>>
>>>Whom have you granted that right to?
>>>
>>>
>>>      
>>>
>>-- 
>>Neil Marjoram
>>Systems Manager
>>Adastral Park Campus
>>University College London
>>Ross Building
>>Adastral Park
>>Martlesham Heath
>>Ipswich - Suffolk
>>IP5 3RE
>>
>>Tel: 01473 663711
>>Fax: 01473 635199
>>
>>
>>Reclaim Your Inbox!
>>http://www.mozilla.org/products/thunderbird
>>
>>    
>>
>
>  
>

-- 
Neil Marjoram
Systems Manager
Adastral Park Campus
University College London
Ross Building
Adastral Park
Martlesham Heath
Ipswich - Suffolk
IP5 3RE

Tel: 01473 663711
Fax: 01473 635199


Reclaim Your Inbox!
http://www.mozilla.org/products/thunderbird




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