[rt-users] RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email.

[Ruslan Zakirov]

Do you use third party external auth extensions?

On 3/16/06, Neil Marjoram <n.marjoram at adastral.ucl.ac.uk> wrote:
> Jesse,
>
> No difference, I then added all rights to Everyone and Unprivileged just
> to see, but no difference.
>
> Many thanks,
>
> Neil.
>
> Jesse Vincent wrote:
>
> >
> >On Thu, Mar 16, 2006 at 02:36:23PM +0000, Neil Marjoram wrote:
> >
> >
> >>Jesse,
> >>
> >>Sorry, should have said, I granted the right to group 'everyone' on the
> >>General queue.
> >>
> >>
> >
> >Hm. For kicks, try granting it to Unprivileged users?
> >
> >
> >
> >
> >>Many thanks,
> >>
> >>Neil.
> >>
> >>
> >>
> >>Jesse Vincent wrote:
> >>
> >>
> >>
> >>>On Thu, Mar 16, 2006 at 02:25:58PM +0000, Neil Marjoram wrote:
> >>>
> >>>
> >>>
> >>>
> >>>>I need to allow external users to send requests to the general queue, I
> >>>>have granted createticket, but they are still denied and I get this
> >>>>message in the log :
> >>>>
> >>>>
> >>>>
> >>>>
> >>>Whom have you granted that right to?
> >>>
> >>>
> >>>
> >>>
> >>--
> >>Neil Marjoram
> >>Systems Manager
> >>Adastral Park Campus
> >>University College London
> >>Ross Building
> >>Adastral Park
> >>Martlesham Heath
> >>Ipswich - Suffolk
> >>IP5 3RE
> >>
> >>Tel: 01473 663711
> >>Fax: 01473 635199
> >>
> >>
> >>Reclaim Your Inbox!
> >>http://www.mozilla.org/products/thunderbird
> >>
> >>
> >>
> >
> >
> >
>
> --
> Neil Marjoram
> Systems Manager
> Adastral Park Campus
> University College London
> Ross Building
> Adastral Park
> Martlesham Heath
> Ipswich - Suffolk
> IP5 3RE
>
> Tel: 01473 663711
> Fax: 01473 635199
>
>
> Reclaim Your Inbox!
> http://www.mozilla.org/products/thunderbird
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
>


--
Best regards, Ruslan.