[rt-users] Bug in 3.5.7? I've lost my RT at a Glance Tickets

[Ruslan Zakirov]

Try revision 4783 from SVN. problem should be fixed.

On 2/11/06, Roedel, Mark <MarkRoedel at letu.edu> wrote:
>
> No helpful advice towards a bugfix (not yet, anyway -- I've
> unfortunately had other fish to fry here), but I can at least confirm
> that we've experienced the same thing.
>
> I fixed it (in a band-aid sort of way) by finding and removing the row
> in the RT 'Attributes' table that corresponded to the saved preference
> (Creator set to the numeric ID of the user, and name set to -- I think
> -- something like 'Pref-SearchDisplay').
>
> --
> Mark Roedel
> Web Programmer / Analyst
> LeTourneau University
>
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chad
> Osmond
> Sent: Friday, February 10, 2006 12:43 PM
> To: RT Users
> Subject: [rt-users] Bug in 3.5.7? I've lost my RT at a Glance Tickets
>
> Hi,
>
> I tried to add a new column to my "20 highest priority tickets I own"
> area and now I don't get any tickets.
>
> I am on 3.5.7 and it is working ok for other users.
>
> If I click on the "20 highest..." it says "Found 8 tickets" but also
> doesn't display any in the results area.
> If I click on one of the "sort" fields like Subject, then it will
> display the tickets.
>
> Any one have an idea how to reset this back to default and maybe track
> the bug down?
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--
Best regards, Ruslan.