[rt-users] Annonymised sending from RT

[Stewart Tranter]

Ruslan Zakirov wrote:
>> On 3/15/06, Stewart Tranter <S.G.Tranter at lboro.ac.uk> wrote:
>>So if I entered this at the top of a template:
>>
>>Sender: Computing Services Help Desk <email at address.com>
>>
>>RT will set the "From" header of the outgoing e-mail to that value?
> 
> Almost, except that you need "From: bla-bla" if you want override From
> field, I think many users use both:
> Sender: bla-bla
> From: the same bla-bla
> <empty line>
> 
>>Do I need to enable or disable the friendly from line use in the config
>>file?
> 
> I think doesn't matter because template overriding works after
> "friendly" feature.

Thanks Ruslan, this has worked perfectly!

Stewart
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Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
W:  http://www.lboro.ac.uk/computing/
T:  +44 (0) 1509 223719
F:  +44 (0) 1509 223989
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