[rt-users] Errors when replying to a ticket with a very long subject

[Ted Cabeen]

I'm getting the following errors in my apache error log whenever a
user replies via email to a ticket with a very long subject:

[Tue Mar 21 23:55:08 2006] [crit]: RT::Attachment->Create couldn't, as you didn't specify a transaction
 (/usr/local/rt3/lib/RT/Attachment_Overlay.pm:147)
[Tue Mar 21 23:55:08 2006] [err]: RT::Ticket=HASH(0x9ce3304) couldn't init a transaction Transaction Created (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:2413)
[Tue Mar 21 23:55:08 2006] [crit]: Message could not be recorded (/usr/local/rt3/lib/RT/Interface/Email.pm:816)

It looks like the problem occurs with any subject that is longer than
110 characters.  I can open a long subject ticket via email and open,
reply or comment on a long subject ticket through the web interface
without a problem.  However, whenever I try to enter a reply to it via
email, I get the above errors.  Has anyone seen/worked around this
error before, or should I open a bug on it?

-- 
Ted Cabeen
Sr. Systems/Network Administrator
Impulse Internet Services