[rt-users] need a scrip to notify me when i am the owner

[Drew Barnes]

http://wiki.bestpractical.com/index.cgi?NotifyOwner

See #2.


Vivek Khera wrote:
>
> On Mar 22, 2006, at 1:35 PM, Randy Paries wrote:
>
>> what i need is a script that sends me notification when i am assigned
>> the ticket.
>
> We never figured it out.  I think our conclusion was that the order of 
> scrips firing was such that the notices went out before the change of 
> owner was applied, so on owner change couldn't notify the *new* owner.
>
> please correct me if I'm wrong.  I'd love to have that functionality.
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati