[rt-users] need a scrip to notify me when i am the owner

[Randy Paries]

On 3/22/06, Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:
> http://wiki.bestpractical.com/index.cgi?NotifyOwner

Thanks but this does not help me.

i need the script to email ONLY if it is a particular user

Thanks




>
> See #2.
>
>
> Vivek Khera wrote:
> >
> > On Mar 22, 2006, at 1:35 PM, Randy Paries wrote:
> >
> >> what i need is a script that sends me notification when i am assigned
> >> the ticket.
> >
> > We never figured it out.  I think our conclusion was that the order of
> > scrips firing was such that the notices went out before the change of
> > owner was applied, so on owner change couldn't notify the *new* owner.
> >
> > please correct me if I'm wrong.  I'd love to have that functionality.
> >
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> >
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> >
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> >
> >
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>
> --
> Drew Barnes
> Applications Analyst
> Raymond Walters College
> University of Cincinnati
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
>